Bel-Cross Properties

After Bill retired, the experience with Bel-Cross has been great!

http://wboy.com/story.cfm?func=viewstory&storyid=100564

While the majority of Bel-Cross' staff is courteous and helpful, Bill Burton (the owner of Bel-Cross) is the stereotypical Morgantown slum-lord. A couple of the properties I toured while looking for an apartment in 2009 were absolutely abysmal. While the property that I ended up renting was (relatively) pest-free, I've had problems on several occasions getting them to clean, repair damage, and am currently waiting to see if I get my security deposit back. I wonder if the money to (finally) clean and repair their properties will come from the pockets of their honest former/current residents.

Bill does not care about the condition of Bel Cross properties or what goes on at them, has too many properties to manage, and almost never visits them. Don't appreciate his cussing either.

I have rented several apartments from Bel-Cross. Bill is very brusque, loud, and boisterous(sometimes mildly offensive at first). If you are professional and business-like with him, and pay your rent on time, he likes you. That's been my experience. He has never harassed me or mis-treated me for being female, he makes repairs usually quite quickly. A few times one of the repairmen was messy, but that's all. Be very clear and forthright with him, pay your rent, and even bicker back at him, and you will have a reliable landlord. Arthur is Bill's opposite, quiet and reserved. I find that using the form on their web site to e-mail Bill about issues usually receives a reasonable response, and phoning works as well.

Bill Burton is a cranky pants most of the time, but he maintains the properties well and will fix problems very quickly if you ask (you have to ask). Bel-Cross also takes care of the landscaping for the property and general maintenance (furnace filters etc), which is a plus. In my time with them, I never had any unannounced visits. I would rent from them again.

Bill Burton does take some getting used to, but seriously, how often do I see him? Only when I go in to renew my lease. (3 times so far.) However difficult he may seem, he is an excellent landlord and has always addressed repair issues promptly and efficiently. By far the best landlord I've ever had! The maintenance crew is phenominal! While Bill can sometimes be crude, the Younger guy in the office, Arthur, is incredibly professional and friendly and has also been available to help with any issues that may arise in the course of my lease. I would deal with him, ladies! Arthur is courteous, respectful, and VERY easy on the eyes.